Shipping Policy

At Safety India, we offer two main shipping options to ensure that your order reaches you in the most convenient and timely manner. Below are the details of both Standard Shipping and Expedited Shipping:

1. Standard Shipping:

• Free of Charge: We offer free standard shipping on all orders within India. This applies to all products, regardless of the total order amount. There are no additional charges for standard shipping, which ensures that you can shop without worrying about extra fees.
• Shipping Timeline: The delivery of standard orders typically takes between 0-7 business days after dispatch. Delivery times may vary depending on the destination, but we make every effort to deliver within the estimated timeframe.
• Shipping Partners: We work with trusted and reliable courier partners to ensure your orders are handled with care and arrive safely.
• Packaging: All items are packaged securely to avoid damage during transit. If you receive a package that appears damaged or tampered with, please contact us immediately.

Please note that while we aim to ensure timely deliveries, the delivery times for both standard and expedited shipping may be affected by factors such as weather conditions, carrier delays, or holidays. You will always be notified with tracking details once your order is dispatched, so you can track its progress in real-time.

At Safety India, we strive to process all orders promptly and efficiently. Our typical order processing time is between 1 to 3 working days from the moment the order is placed. Please note the following:

1. Order Processing Time:
• 1 to 3 working days: After your order is placed, we will process it within 1 to 3 working days. Orders placed before our cut-off time of 11:45 AM (Monday to Saturday) will generally be processed on the same day. Orders placed after 11:45 AM will be processed on the next business day.
2. Cut-Off Time:
• The cut-off time for order processing is 11:45 AM (Monday to Saturday). Orders placed after this time will be processed the following business day.
3. Exclusions:
• Sundays & National Holidays: Orders placed on Sundays or Indian national holidays will be processed on the next working day. Processing times may vary during peak seasons or due to unforeseen circumstances.

Once your order is processed, you will receive a confirmation email or SMS with details and an estimated delivery timeline.

Safety India offers shipping across most locations in India. However, there are some areas where we may not be able to deliver. If your delivery address is outside our serviceable areas, we will notify you immediately after your order is placed.

• Standard Shipping:
• Free shipping on all orders.
• Orders are processed within 1-3 business days and shipped through our reliable courier partners.
• Delivery takes between 3-7 business days after dispatch, depending on the destination.
• Expedited Shipping:
• Available for urgent deliveries at an additional cost.
• Delivery time for expedited shipping ranges from 1-3 business days, depending on the delivery location.
• Please note that delivery timelines are estimates and may vary due to factors like weather, holidays, or unexpected delays from courier services.

Once your order is dispatched, you will receive a confirmation email or SMS with tracking details. You can use this tracking information to monitor the status of your shipment on the courier partner’s website.

At Safety India, we take great care in packaging your products securely to prevent any damage during transit. We use high-quality packaging materials to protect the integrity of your items. If you receive a package that appears tampered with or damaged, please contact us immediately so we can resolve the issue.

• Incorrect Address: Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery if the address is incorrect or incomplete.
• Missed Delivery: If you miss a delivery attempt, the courier partner will usually try to deliver your order again. Alternatively, you can contact the courier directly to reschedule the delivery.
• Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us immediately. We will investigate the issue and offer a replacement or refund, depending on the situation.

Currently, we do not offer international shipping. Our shipping services are limited to India only at this time.

If you have any questions or concerns regarding shipping or your order, please reach out to our customer support team using the following methods:

• Email: safetyindiainfo@gmail.com
• Phone: +91-7838285856
• Address: 35, House No. 139, Block Ext, Trilokpuri, Delhi, 110091, India
• Cut-off time for processing orders is 11:45 AM, Monday to Saturday.

The cut-off time for processing orders is 11:45 AM, Monday to Saturday. Any orders placed after this time will be processed on the next working day. Please keep this in mind when placing your order to ensure timely dispatch.

While we strive to meet delivery estimates, unforeseen circumstances like weather conditions, holidays, or courier delays may impact the expected delivery time. We will inform you if your order experiences any extended delays and appreciate your understanding.

Yes, certain products at Safety India may have weight or size restrictions that could affect the way we ship them. If an item exceeds our standard shipping limits, it will be handled via Transport till Godown Delivery. Here’s how it works:

1. Weight or Size Limitations: Some products, especially larger or bulkier items, may exceed the shipping capabilities of our standard courier partners. These items will require a different shipping method to ensure safe and secure delivery.
2. Transport till Godown Delivery: For products that cannot be shipped via regular courier services due to their size or weight, we will arrange for Transport till Godown Delivery. This means the item will be delivered to a local transport hub (godown) near your delivery address, and you will be required to pick up the product from there.
3. Customer Responsibility: Please note that the customer will be responsible for picking up the product from the transport godown. Safety India will ensure that all necessary details and instructions are communicated clearly, so you know exactly where and how to collect the item.

At Safety India, we strive to provide the best service possible throughout the year. However, please note that during Indian national holidays, Indian festivals, or peak seasons, our processing and shipping times may be longer than usual. Here’s what you need to know:

1. National Holidays: During Indian national holidays (such as Independence Day, Republic Day, Gandhi Jayanti, etc.), our order processing and shipping operations may be impacted. Our team may be unavailable or working with limited capacity, causing potential delays in order fulfillment. Additionally, courier services may also operate with limited staff, resulting in slower delivery times.
2. Indian Festivals: India celebrates a variety of festivals such as Diwali, Holi, Eid, Durga Puja, and Christmas, among others. During these times, courier services may experience delays due to high volumes of packages being processed.
3. Peak Seasons (e.g., New Year, Diwali, Festive Sales): During peak shopping seasons such as New Year and Diwali, there is an increase in online orders, which can result in longer order processing times due to the high volume of orders.

At Safety India, we aim to provide the best shopping experience, which includes ensuring timely delivery of your orders. In certain situations, we may need to process your order in multiple shipments rather than all at once. This is known as a partial shipment. Below is a detailed explanation of how partial shipments work:

1. Reasons for Partial Shipments:
• Bulk Orders: If you have placed a large order (bulk order) with multiple items, we may not always be able to fulfill all items at the same time due to limitations in stock or size constraints. In such cases, we may ship the available items first and ship the remaining items separately once they are available.
• Stock Shortages: Sometimes, high demand or unforeseen circumstances (such as supply chain delays) may cause stock shortages. If certain items are temporarily out of stock, we may ship the in-stock items to you first and fulfill the remaining items once they are restocked.
2. How Partial Shipments Work:
• When your order is processed, our team will assess whether any items need to be shipped separately due to the reasons outlined above.
• You will be notified promptly if your order will be shipped in parts, and you will receive separate tracking information for each shipment. This allows you to monitor the progress of each part of your order.

At Safety India, we understand that sometimes you may want to make changes to your order after it has been placed. While we strive to process orders quickly, there are certain conditions that allow you to modify your order. Here’s a detailed explanation:

1. Modification Window: You can modify your order only before our order cut-off time, which is 11:45 AM, Monday to Saturday. Any requests for modifications made after this time will not be entertained, as our system begins processing orders for dispatch shortly after the cut-off time.
2. Types of Modifications: Here are the types of modifications you can request before the cut-off time:
• Change in Quantity: If you wish to adjust the quantity of any items in your order (either increasing or decreasing the number of units), you can make this change.
• Product Substitution: If you would like to replace a product in your order with a different item, this can be done, provided the new item is in stock.
• Address Changes: If you need to update or correct the delivery address for your order, we can accommodate this change as long as it is before the cut-off time.